If you receive an error message when logging in, try these troubleshooting steps. If you are still having an issue, email us at support@komi.io
As a result of recent upgrades to our login page and authentication process, some users may encounter error messages when attempting to log in. By following the steps below, you can successfully regain access to your account.
- Reset your session on KOMI by clicking on this link: https://komi.io/signout
- Please try logging in again at https://komi.io/signin
Two further additional steps can be tried if the reset link above does not log you back in.
- Follow the instructions to clear your cache for your browser.
- Try an incognito version of your browser to login at https://komi.io/signin
Login Tips:
- Use the same login method you signed up with (either via Google SSO or email/password).
- Remember that both your email and password are case sensitive.