---
title: Issues uploading images
description: If you are seeing a 'Forbidden Resource' error message, clear your cache and log back into your account.
---

[Skip to content](https://support.komi.io/issues-uploading-images#main-content)

English

Show submenu for translations

![](https://support.komi.io/hs-fs/hubfs/Komi-Logo-Lime@2x.png?width=235&height=48&name=Komi-Logo-Lime@2x.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.komi.io/?hsLang=en)
2. [Troubleshooting](https://support.komi.io/troubleshooting?hsLang=en)

# Issues uploading images

## If you are seeing a 'Forbidden Resource' error message, clear your cache and log back into your account.

Occasionally you might see an error message that shows 'Forbidden resource' when trying to upload an image to your module. This is indicative of something on the browser that is restricting our website from accessing and uploading your image. 

To fix this, simply clear your browser's cache and log back into KOMI. 

![Forbidden Resource](https://support.komi.io/hs-fs/hubfs/Forbidden%20Resource.png?width=688&height=387&name=Forbidden%20Resource.png)

 

- [Getting Started](https://support.komi.io/getting-started?hsLang=en)
- [Account & Settings](https://support.komi.io/account-settings?hsLang=en)
- [Payment Info & Billing](https://support.komi.io/payment-info-billing?hsLang=en)
- [Mini-site](https://support.komi.io/mini-site?hsLang=en#main-content)

    - [Content](https://support.komi.io/mini-site?hsLang=en#content)
    - [Formats](https://support.komi.io/mini-site?hsLang=en#formats)
- [Email Marketing](https://support.komi.io/email-marketing?hsLang=en)
- [Troubleshooting](https://support.komi.io/troubleshooting?hsLang=en)
- [Contact Us](https://support.komi.io/contact-us?hsLang=en)

[![](https://support.komi.io/hs-fs/hubfs/Komi-Logo-Lime@2x.png?width=235&height=48&name=Komi-Logo-Lime@2x.png)](https://komi.io/home)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, KOMI